Prestige Home Care, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. As a provider of home health services, we are required by law to maintain the privacy of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state laws.

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. HIPAA Compliance

We strictly adhere to HIPAA regulations to ensure the confidentiality, integrity, and security of your PHI. Our staff is trained on HIPAA standards and our internal processes are designed to protect patient information in both electronic and physical formats.

2. Information We Collect

We may collect the following types of information when you visit our website or communicate with us:

• Name, phone number, and email address (when submitted via contact forms)

• Information about your health or care needs, if voluntarily submitted

• IP address and browsing behavior (collected automatically for analytics purposes)

Note: We do not collect or store personal health information through our website unless you voluntarily submit it to us through forms or communications.

3. Use of Information

We may use your information to:

• Respond to inquiries about our services

• Coordinate care or referrals (if you submit medical-related information)

• Improve our website performance and user experience

• Comply with legal and regulatory requirements

4. Disclosure of Information

We do not sell or share your information with third parties for marketing purposes. We may disclose information:

• To authorized personnel involved in your care

• As required by law or regulation

• To business associates who support our operations and are bound by HIPAA-compliant agreements

5. Data Protection Measures

To protect your information, we implement physical, administrative, and technical safeguards including:

• Secure servers and encrypted communication (SSL)

• Role-based access to patient data

• HIPAA-compliant email and data storage systems

6. Your Rights

As a patient or visitor, you have the right to:

• Request access to or copies of your health information

• Request a correction of your health records

• Request restrictions on certain uses or disclosures

• File a complaint if you believe your privacy rights have been violated
  
  

To exercise these rights, please contact us at:

Privacy Officer
Prestige Home Care, Inc.
25050 Avenue Kearny, Suite 111, Valencia, CA 91355

Phone: (661) 383-6250

prestigehomecareinc@gmail.com

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top will reflect the latest version.

If you have any questions or concerns regarding our Privacy Policy or HIPAA compliance, please contact us at (661) 383-6250 or prestigehomecareinc@gmail.com.